Effective Date: December 16th, 2024
Charm Software (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our mobile game (“Game”), available on the Google Play Store.
1. Information We Collect
We may collect the following types of information, we typically do not but will disclose when we do:
1.1 Personal Information
- If you contact us directly, we may collect your name, email address, or other information you provide.
1.2 Non-Personal Information
- Gameplay data, such as game progress, achievements, and high scores.
- Device information, including device model, operating system, and unique device identifiers.
- Usage data, such as session duration, features accessed, and crash reports.
1.3 Information from Third-Party Services
- If you connect the Game to third-party services (e.g., Google Play Games), we may collect data shared by those services, such as your display name, profile picture, and achievements.
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and improve the Game.
- Respond to your inquiries and support requests.
- Analyze gameplay trends and usage to enhance user experience.
- Serve personalized or general advertisements through third-party ad networks.
- Detect and prevent fraud or unauthorized activity.
3. Third-Party Services
Our Game may include third-party services that collect data independently. These may include:
- Advertising Networks: To display ads.
- Analytics Services: To monitor and analyze usage.
- Social Platforms: If you link your game profile to social media or platforms like Google Play Games.
We encourage you to review the privacy policies of these services.
4. Data Sharing
We do not sell or share your personal information with third parties, except as necessary to:
- Comply with legal obligations.
- Protect the rights and safety of our users and others.
- Provide services through trusted third-party partners as described above.
5. Data Storage and Security
We take reasonable measures to protect your data from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Children’s Privacy
Our Game is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information promptly.
7. Your Rights
Depending on your location, you may have the right to:
- Access the data we hold about you.
- Request that we correct or delete your data.
- Opt out of personalized advertisements.
To exercise your rights, please contact us at support@charmsoftware.net.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be effective when posted on this page, with an updated “Effective Date.” We encourage you to review this Privacy Policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
- Email: support@charmsoftware.net
Thank you for playing our games!